Returns & Exchanges
At Content Beauty & Wellbeing, we want you to love your conscious beauty purchases, but we understand if a product isn't quite right. We offer a 14-day return window for unopened and unused items in their original packaging to ensure the highest hygiene standards.
Check Eligibility
Ensure your items are unopened, unused, and in their original eco-friendly packaging within 14 days of receipt.
Contact Our Team
Email our customer care team with your order number and reason for return to receive your unique Return Authorization code.
Secure Packaging
Safely pack your items using sustainable materials to prevent damage during transit and include your return form inside the parcel.
Ship and Track
Send your package via a tracked service to our London boutique; once received and inspected, your refund will be processed within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing